The Sunshine Coast’s
AirBnB Property Care
Experts
Led by Hotel Management Professionals, Our Team Provides High-Quality, Personalised Cleaning Services with Quick Turnaround Times—Protecting Your Superhost Status and Maximising Revenue Potential Through 5-Star Reviews and Consistent Availability.
95%
On-Time Delivery by Moxy *
85%
5-Star Cleanliness Reviews *
100%
Your Focus on Guests, Owners & Generating Returns
* During the Christmas/NY peak period 2024/25
“As a seasoned hotelier and STR operator I’ve worked with countless internal and external cleaning teams. Without doubt Moxy are a world apart when it comes to quality and service. From the standards they set and maintain (consistency is remarkable) to the level of care and thoughtfulness Dan and Nate (coordinators) apply to every single tasks I’ve asked of them, I cannot recommend the team at Moxy highly enough.”
Russell Bullen, Moxy Airbnb Host & STR Operator
-
Prompt and high-quality turnovers between guests are essential to the success of the holiday industry.
By ensuring that each property is impeccably cleaned and ready for new arrivals, we help you create a welcoming environment that keeps guests returning time and time again.
-
In a strategic move, Moxy has established a commercial laundry and sources premium linen and toweling to address common challenges faced by hotels—unreliable deliveries and inconsistent quality from third-party suppliers.
This initiative allows us to assure a consistent premium quality experience with each changeover.
-
Preventive and spring cleaning are crucial for maintaining a healthy and inviting environment in any accommodation.
We independently manage all preventive & deep cleaning to enhance the aesthetic appeal of your property.
-
Leveraging your PMS’s integration capabilities, we operate autonomously to clean your property upon guest departure, allowing you to focus on other tasks.
We will keep you informed about your property's readiness and notify you of any maintenance needs or observations.
-
Either supplied by you or selected from our extensive range, we place everythign your guests need, from toilet paper to laundry liquid and everything in between
Our Services
Training Process & Consistency
Recognising the pivotal role of positive reviews in the accommodation industry, we acknowledge our contribution to this ecosystem.
With well-established training and quality control processes, we extensively utilise technology to ensure a consistently high standard of cleanliness for every guest experience.
Vertical Integration
We own our own premium hotel-quality linen and oversee a state-of-the-art commercial laundry facility in Maroochydore, ensuring both the timely supply and quality of our linen to complement our cleaning services.
With adept management of resources, we maintain complete control over every aspect, providing you with a seamless and worry-free service.
Scalable & Consistent Team Availability
We specialise in delivering reliable resources in a competitive labour market, supported by our skilled recruitment team.
They consistently identify and train top talent, while our extensive benefits and positive team culture surpass industry standards, leading to outstanding employee retention.
We Are Moxy
With a team of over 50 professionals, our size, scale, and commitment to professionalism set us apart in an unregulated industry characterised by small operators and unreliable service.
Our Partners
FAQs
-
Our expertise lies in delivering exceptional results to AirBnB and short-stay accommodations.
Our focus aligns more closely with larger-scale hosting operations rather than individual hosts & owners.
We understand the importance of finding the right fit for the cleaning needs, and we encourage individual owners to explore other service providers who may be better suited to meet their specific requirements.
-
We own all the linen we supply and are therefore able to guarantee the quality and availability of all items required to fit out your property.
Our sheets are made from Queensland cotton and are of the highest luxury-hotel quality. We are happy to provide a sample for you to touch and feel the quality.
-
We provide a large range & variety of amenities and consumables for the bathrooms, kitchens & more and are happy to supply details on request.
We can also handle and place amenities supplied by you.
-
We understand that there is substantial demand for regular domestic cleans, however our company is focussed on the short-stay accommodations and best caters for the specific requirements of this market. Cleaning private homes is not within our range of services
-
We have our own state-of-the-art commercial laundry at our disposal and are happy to take care of additional laundering of items soiled by guest, eg. blankets, cushions, oven mitts, etc. This service is available at additional cost.
-
High-traffic furniture like sofas and carpets are inevitably getting dirty in a successful unit with high turnover. We are happy to work with you to get carpets, cushions and sofas professionally cleaned during turnovers when required.